Reasons of virtual asset frozen

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66 comments

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    86nikkoster

    how long till verification email is beging sent?

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    stefan.1918

    same here didnt get the confirmation mail to sign the withdrawl.

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    stefan.1918

    shows me a system error if i try to cancel it

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    kenkong.90

    Wow, how long does it take to sell my coins, not very happy with this coinsite

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    kenkong.90

    なぜそれは私もそれらを安く販売するつもりだ私の硬貨を販売するのに時間がかかるのですか

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    phil.hartmann

    Im having the exact same withdraw issue. Not getting any confirmation email... 

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    kenkong.90

    私は、なぜ私の注文が feeled されていない手形を借りて

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    kenkong.90

    私はなぜ私の販売注文が満たされていない法案を借りて

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    kenkong.90

    This site sucks they don't let you sell but you can transfer your coins to another site that has that exact same coin and any site works better than this shite.

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    wow.spaceooosng

    Even if I try to cancel, it says "System error, please try again later". How can I do it?

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    krzeszny

    How long does it take until they stop being frozen?

    My 0.0021 BTC became frozen when I cancelled a buy order.

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    bamade

    @krzesyny, has your back been unfrozen, I'm facing the same problem now

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    shawnfsuparker

    How long until relevant order ticket is revoked?

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    shawnfsuparker

    How long until relevant order ticket is revoked?

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    rentacarpenter

    I sold VIU YESTERDAY THE ORDER STILL OPEN NOT COMPLETE????

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    rentacarpenter

    This platform sucks
    Cryptocorrency will be wipe out within months

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    rentacarpenter

    This is the end!!!! Down we go!!!

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    callum

    Wont let me withdraw TRX!!!

     

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    kenkong.90

    People sign up for another website that trades your frozen coin but first cancel your pending sell etc. Then transfer your coin i.e transfer doge coin to doge coin app.

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    rentacarpenter

    My asset is frozen for more then 3 days
    Now
    No one care it’s a shady platform
    Don’t trade here you could loose all your money
    Typical chiness business. No value no respect no creativity

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    kenkong.90

    Tell them you want to cancel your sell then find another coinsite that trades your coin and send it there; I agree these guys are little shits!

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    kenkong.90

    You have to tell them you want to cancel the frozen sell.

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    callum

    Cant even withdraw funds, saying password is wrong, same password used to buy coin in the 1st place. Looking extremely dodgy...!!!

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    m.samuels21

    I have been trying to withdraw my bitcoin for 6 days now.
    Go to mail click “here” to confirm and when i sign back in to check status it says mail not confirmed...
    Then i write ticket to try and get help and they tell me i need to confirm the transaction in my email....

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    riddwansuryadi

    proced my withhdrawl , over 34 hours status waiting .....

     

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    targaryenaegon677

    having same issue, received confirmation email, confirmed sent but status says waiting. How long does it take to process waiting status?

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    krzeszny

    I don't remember anymore - it was 2 hours or 2 days until my assets became unfrozen. I wish you luck.

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    fahajun

    Hello! i transferred ethereum and ocn from my gate.io account, it has been more than 5 hours, etherscan shows it was successfull, i contacted multiple times your customer support, but havent get anything back, i dont see deposits in my account! please help! thank you

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    jaycpeny

    same here. transferred eth to bit-z. nothing.

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    fahajun

    when did you deposit? did you contact customer support?

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